Thank you for your business! Here are the steps we’ll take to deliver electricity and / or natural gas to your home or business:After submitting the Turn On Service form, you'll receive an e-mail confirmation. In that e-mail, we may ask you to provide additional information.
If a security deposit is required as a condition of service, a Customer Service Representative will contact you.
Service already on at your new location? Avoid the need for a NYSEG service call by providing us with a meter reading when you place service in your name.
Building or remodeling? Before you fill out the Turn On Service form, please know:
If your request for service is for a premise without NYSEG electric and/or natural gas facilities installed, you should complete our New Service Installations Form instead of the Turn on Service form.
You’ll need to contact NYSEG at 1.800.572.1111 instead of submitting our online form if the service has been inactive for two or more years. If this is the case, a licensed electrical inspector must inspect the electricity service. For natural gas service, a minimum pressure test at 3 pounds for 10 minutes must be completed. This can be completed by a licensed plumbing and/or heating contractor or you may do this yourself.